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ACCESSIBILITY STATEMENT

This statement was last updated on November 4, 2025

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We at Flow & Flex are working to make our website https://www.flownflex.com accessible to all people, including individuals with disabilities.

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1. What Web Accessibility Is

An accessible website allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors.
Accessibility is achieved through both the technical features of the website and compatibility with assistive technologies such as screen readers, keyboard navigation, and speech-recognition software.

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2. Accessibility Adjustments on This Site

We have adapted this site in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, and have made the site accessible to the level of AA.

This site’s contents have been optimized to work with assistive technologies, including screen readers and full keyboard use.
As part of our ongoing accessibility efforts, we have:

  1. Used the Wix Accessibility Wizard to identify and fix potential accessibility issues.

  2. Set the default language of the site to English.

  3. Organized page content in a logical and consistent order.

  4. Defined clear heading structures across all pages.

  5. Added alternative text for all meaningful images.

  6. Applied color combinations that meet contrast ratio requirements.

  7. Reduced or eliminated unnecessary motion and animations.

  8. Ensured all videos, audio content, and downloadable files on the site are accessible.​

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3. Declaration of Partial Compliance

Some areas of our website include third-party content that is not fully under our control, such as:

  • PayPal (payment processing)

  • Wix analytics tools

  • External suppliers and dropshipping integrations

As these components are provided by third parties, certain accessibility limitations may apply.
We therefore declare partial compliance with the WCAG 2.1 AA standard for these specific elements.

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4. Accessibility Arrangements in the Organization

Our business operates entirely online and does not currently have a public physical location for customer visits.
Nevertheless, we are committed to providing assistance and information in accessible formats.
Customers can reach us via phone or email for help with ordering, product inquiries, or general support.

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5. Requests, Issues, and Suggestions

We welcome feedback and are committed to continuous improvement in our accessibility practices.
If you experience any difficulty using our website or have suggestions for improvement, please contact our Accessibility Coordinator:

Accessibility Coordinator: Flow & Flex Support Team
Email: flownflexinfo@gmail.com
Telephone: +48 730 590 990
Address: Koszalin 75-232, Poland

We aim to respond to accessibility-related inquiries within 7 business days and will make every reasonable effort to address the issue promptly.

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6. Contact Information

For any accessibility-related questions, you may reach us at:

Flow & Flex
Koszalin 75-232, Poland
Email: flownflexinfo@gmail.com
Phone: +48 730 590 990
Website: https://www.flownflex.com

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